Ken's Sewing Center now offers nationwide repair service!
Due to the many requests of our customers who do not live near an authorized repair center, Ken's Sewing Center is now offering online repair service. Let Ken's experienced technicians take care of your sewing machine, serger, embroidery machine or quilting machine problem. We can even have our carrier pick up your machine right at your house. Ken's gives free estimates on all our repair work. You approve the repair before we complete it. Should you decide not to have it repaired you do not owe us anything except our discounted shipping rates getting your machine to and from our store.
Here is how it works:
1. Call our toll free customer service line at 1.877.536.7739 and speak with one our our factory trained technicians help you with yoru repair.
2. You will then be assigned a repair number.
3. We will call you with a free estimate.
4. You will be required to pay shipping to and from our repair shop.
5. All repairs come with a 90 day warranty on the work we performed. Shipping is non-refundable.
6. You will receive a detailed receipt of the work performed on your machine.
Print out our repair form below and include it with your machine you are sending to us.