Bizrate is one of the largest sources of consumer-generated reviews of online retailers in the United States. They recently announced that Ken’s Sewing Center was one of its 14th annual Bizrate Circle of Excellence Award winners.
The award recognizes retailers that received outstanding online customer satisfaction ratings in each of seven key satisfaction indicators throughout a one-year period, as rated by their own, verified customers.
The 2013 Bizrate Circle of Excellence Award was earned by 133 online retailers, representing the top 2.6% of the Bizrate Insights North American Network. Among the award winners, 66 retailers received the highest distinction, the Platinum Award. The Bizrate Circle of Excellence Platinum Award is conferred to retailers that achieved winner status plus a score of at least 9.0 out of 10.0 in all seven key satisfaction indicators reviewed for the award.